At Resonate ("we," "our," or "us"), we strive to ensure complete satisfaction with our services. This Refund Policy outlines the terms and conditions for refunds on subscription payments and other charges related to your use of our Services.
By using our Services, you agree to the terms of this Refund Policy. Please read this document carefully to understand our practices regarding refunds.
We offer the following refund options for subscription payments:
Refunds will not be provided in the following circumstances:
To request a refund, please contact our customer support team at support@resonate.app with the following information:
We aim to respond to all refund requests within 5 business days.
Once approved, refunds will be processed using the same payment method used for the original transaction. Refunds may take 5-10 business days to appear in your account, depending on your payment provider.
If the original payment method is no longer available, we may require additional information to process your refund via an alternative method.
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to periodically review this page for the latest information on our refund practices.
If you have any questions about this Refund Policy, please contact us at support@resonate.app
Last updated: July 11, 2025
© 2025 Resonate. All rights reserved.